Operations
Make the firm’s client, account, and operating workflows reliable, accurate, and scalable.
Purpose and responsibilities.
Operations coordinates the processes that move client work from instruction to completion. The division supports account opening, transfers, custodial workflows, records, service requests, data, controls, and the day-to-day operating infrastructure used across the firm.
Client & Account Operations
Coordinate account opening, maintenance, transfers, money movement, documentation, and service requests.
Custodial Coordination
Work with custodians and service providers to resolve issues, complete transactions, and maintain accurate account information.
Workflow & Process Management
Design, document, monitor, and improve repeatable operating processes across the firm.
Data & Records
Maintain accurate operational data, documentation, records, and controls that support client service and regulatory requirements.
Connected to the rest of the firm.
Operations works at the intersection of clients, advisors, custodians, technology, and compliance. Small details matter because incomplete or inaccurate execution can affect the client experience and the firm’s controls.
The strongest operators combine process discipline with initiative. They do not simply move work through a queue; they identify why problems recur and improve the system.
Capability, judgment, and contribution.
We look for organized problem-solvers who take ownership of execution and care about accuracy, responsiveness, and process quality.
- Experience in investment, banking, brokerage, RIA, custody, or financial-services operations can be valuable
- Strong attention to detail and documentation
- Ability to manage multiple workflows and deadlines
- Comfort working with systems, data, and process controls
- Persistent follow-through and a service-oriented mindset
Open Operations Roles
Current opportunities assigned to this division appear here automatically.